Terms of Service

Last updated: August 2025

Agreement to Terms

Welcome to SchoolChatter! These Terms of Service ("Terms") govern your access to and use of SchoolChatter's email digest service, website, and related applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

🏫 About SchoolChatter

SchoolChatter helps parents stay informed about school communications by connecting to Gmail accounts, identifying school-related emails using AI, and generating personalized daily digests. We're designed with privacy-first principles to protect your family's data.

Service Description

Core Features

  • • Gmail integration with read-only access to your emails
  • • AI-powered classification of school vs. non-school emails
  • • Automated generation of daily school communication digests
  • • Privacy-first data processing with automatic content deletion
  • • Family profile management for multiple children and schools

Technical Process

Our Service connects to your Gmail account, analyzes email content using artificial intelligence (provided by Google, Anthropic, and OpenAI), identifies school-related communications, and generates personalized summaries. All email body content is automatically deleted after processing.

Account Registration & Access

Eligibility: You must be at least 18 years old and a parent or guardian of school-age children to use our Service. By creating an account, you represent that you meet these requirements.

Gmail Authorization: Our Service requires read-only access to your Gmail account through Google's OAuth system. You maintain control over this access and can revoke it at any time through your Google account settings.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to your account.

Important: Never share your SchoolChatter account credentials. We will never ask for your password or Gmail credentials directly.

Subscription Plans & Billing

Early Access

Currently free during beta testing period

Standard

$42/year ($3.50/month) when available

Premium

$84/year with additional features

Billing: Paid plans are billed (annual or monthly) in advance. All fees are in US dollars and exclude applicable taxes, which will be added at checkout.

Plan Changes: You may upgrade or downgrade your plan at any time. Changes take effect at the next billing cycle, and we will pro-rate charges as appropriate.

Refunds: We offer a 7-day money-back guarantee for paid plans. Contact us within 7 days of your initial payment for a full refund. Refunds for subsequent billing periods are at our discretion.

Free Trial: Early Access users will receive advance notice before transitioning to paid plans, with the option to continue service or delete their data.

Data Processing & Privacy

🔒 Our Privacy-First Commitment

  • Non-school emails are never stored and are immediately deleted
  • Email bodies are automatically deleted after AI processing
  • Only email subjects and senders are retained
  • Complete transparency through your privacy dashboard

Email Access: We access your Gmail account with read-only permissions solely to identify and process school-related communications. We never modify, send, or delete emails from your account.

AI Processing: Email content is temporarily shared with our AI providers (Google Gemini, Anthropic Claude, OpenAI) for classification and summarization. This content is processed and immediately discarded—it is not stored by these providers beyond the processing session.

Data Retention: We retain only the minimum data necessary to provide our Service: sender information, email subjects, and timestamps. Original email content is automatically deleted after processing.

For complete details about our data practices, please review our Privacy Policy.

Acceptable Use Policy

Permitted Use

  • • Use the Service for student and educational communication management
  • • Connect Gmail accounts that you own or are authorized to access
  • • Share generated digests with family members and caregivers
  • • Provide feedback to help improve our Service

Prohibited Use

  • • Access Gmail accounts without proper authorization
  • • Use the Service for commercial email processing or bulk operations
  • • Attempt to reverse engineer, hack, or circumvent our security measures
  • • Violate any applicable laws, regulations, or third-party rights
  • • Share account credentials or attempt to create multiple accounts
  • • Use the Service to process non-educational or inappropriate content

Intellectual Property Rights

Our Rights: SchoolChatter, our logo, and the Service are owned by us and protected by intellectual property laws. You may not copy, distribute, or create derivative works without our permission.

Your Content: You retain ownership of your email content and family information. By using our Service, you grant us a limited license to process this content solely for providing the Service to you.

Generated Content: AI-generated digests and summaries are provided for your personal use. While you may share these with family members, you may not redistribute them commercially.

Service Availability & Support

Uptime: We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or experience technical issues that temporarily affect the Service.

Support: We provide customer support via email. Response times vary based on your plan level, with priority support available for Enterprise subscribers.

Service Changes: We may modify, update, or discontinue features of the Service with reasonable notice. Significant changes affecting your use will be communicated via email.

Beta Period: During our Early Access program, the Service may include experimental features and varied reliabililty and is provided "as is" while we continue development.

Limitation of Liability & Disclaimers

Service Disclaimer: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF AI-GENERATED CONTENT.

Educational Use: Our Service is designed to help organize school communications but should not be your sole source for important school information. Always verify critical deadlines and events through official school channels.

Limitation of Damages: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

Third-Party Services: We are not responsible for the availability, accuracy, or content of Gmail, AI providers, or other third-party services integrated with our platform.

Account Termination

Your Right to Terminate

You may delete your account at any time through your account settings. Upon termination, we will delete your personal data in accordance with our Privacy Policy. You may also revoke Gmail access independently through your Google account settings.

Our Right to Terminate

We may suspend or terminate your account if you violate these Terms, engage in prohibited use, or if required by law. We will provide reasonable notice except in cases involving security, legal issues, or abuse of the Service.

Data After Termination

Following account termination, we will delete your personal data within 15 days, except for information we are legally required to retain. You can export your digest history before terminating your account.

Legal Provisions

Governing Law: These Terms are governed by the laws of [Your State/Jurisdiction], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Your Jurisdiction].

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the complete agreement between you and SchoolChatter regarding the Service.

Assignment: You may not assign or transfer your rights under these Terms without our consent. We may assign our rights and obligations at any time.

Updates to Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. We will notify you of material changes via email and update the "Last updated" date above.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to changes, you may terminate your account as described above.

Contact Information

If you have questions about these Terms or need to contact us regarding your account, please reach out:

Email: support@schoolchatter.app

Legal Inquiries: legal@schoolchatter.app

Privacy Questions: privacy@schoolchatter.app

These Terms of Service are effective as of August 2025 and apply to all users of SchoolChatter services. By continuing to use our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.